Terms of Service

This is a courtesy translation. Only the German Allgemeine Geschäftsbedingungen are legally binding.

1. Provider and scope

CronLoom is provided by Thomas Kraaibeek, Wilhelmstr. 20, 48149 Münster, Germany (“we”, “CronLoom”). Full provider details are in the Impressum.

These terms govern your use of the application at cronloom.io, app.cronloom.io and the CronLoom mobile apps (the “Service”). Conflicting terms of yours do not become part of the contract unless we agree to them in text form.

The Service is aimed at self-employed people and businesses but is also open to consumers. Where a clause applies only to consumers or only to business users, it says so.

2. What the Service does

CronLoom is a web application for tracking time and evaluating the economics of that work — effective hourly rate per client and project, fixed-bid evaluation, per-period reporting, import and export of time entries, and optional shareable client reports.

We provide the Service in its current form for use over the internet and store the data you enter. We do not owe you installation on your devices, the internet connection or hardware needed to access it, or any tax, legal or business advice. All figures shown are computed solely from the data you enter and replace neither bookkeeping nor professional tax advice.

3. Formation of contract

The contract is formed when you create an account and we activate it. You need a valid email address and either a password or sign-in via a supported provider (Google, GitHub). There is no entitlement to conclude a contract.

We do not separately store the contract text; it is not retrievable through the Service after conclusion. You can view, save and print these terms on this page at any time. The contract language is German.

4. Free early-access phase

The Service is currently provided free of charge. During early access you incur no costs, no payment details are required, and no payment obligation exists — neither now nor retroactively. There is no minimum term.

We may end the early-access phase at any time by giving at least 30 days’ notice in text form. Your data remains available and exportable (clause 8).

5. Future paid use

We intend to offer the Service for a fee in future. The plan is a single tariff of €9.00 per month or €90.00 per year (equivalent to €7.50 per month). As a small business under section 19 of the German VAT Act we do not charge VAT; the amounts stated are final prices. This is a non-binding announcement, not an agreed price.

Your existing free account will not convert into a paid subscription automatically. A payment obligation arises only if you separately conclude an explicitly paid contract at a later point. Before that, we will provide all legally required information and use an order button clearly marked as creating a payment obligation. Without such a new order, your use remains free of charge or ends without cost.

6. Term and termination

The contract runs for an indefinite period. You may terminate it at any time without notice and without giving reasons — via the cancellation button, by deleting your account in the settings, or in text form by email to kontakt@cronloom.io.

We may terminate with 30 days’ notice to the end of a month. Either party’s right to terminate for good cause remains unaffected.

After termination we delete your account and its data. You will have the opportunity to export beforehand (clause 8); 30 days after the contract ends recovery is no longer possible. Statutory retention duties remain unaffected.

7. Your obligations

Keep your credentials confidential and do not pass them to third parties. Tell us immediately if you suspect unauthorised use of your account. You agree not to use the Service to break the law or infringe third-party rights, to distribute malware or impair the security or availability of the Service, or to circumvent security mechanisms or access other users’ data. A single account is intended for use by one person.

8. Your data, export and backups

The content you enter remains your data. We use it solely to provide the Service. You can export it at any time as CSV, XLSX or PDF. We back up our systems regularly, but that does not replace your own backups: please export anything you depend on at reasonable intervals.

9. Data protection and processing on your behalf

How we handle your personal data is described in our Privacy Policy.

Where you process third-party personal data in the Service — for example the names of your own clients — you are the controller and we act as processor under Article 28 GDPR. We provide a data processing agreement free of charge on request at kontakt@cronloom.io.

10. Availability, maintenance and changes

We provide the Service with an availability of 99% on an annual average, measured at app.cronloom.io. Announced maintenance windows and disruptions outside our sphere of control (force majeure, internet outages, upstream provider failures) do not count as downtime. We announce planned maintenance at least 24 hours in advance where possible.

We develop the Service continuously. Changes that do not, or only insignificantly, affect its main functions may be made at any time. Changes going beyond maintaining conformity are made towards consumers only under the conditions of section 327r of the German Civil Code, with timely notice in text form.

11. Rights in the software

For the term of the contract we grant you a simple, non-transferable right to use the Service as intended. All rights in the software, content and trademarks remain with us. You acquire no claim to the source code.

12. Defects and liability

German tenancy law applies to the provision of the Service. Strict liability for defects existing at the time of contract formation (section 536a(1) alternative 1 of the German Civil Code) is excluded; statutory rights in respect of defects otherwise remain unaffected.

We are liable without limitation for damage arising from injury to life, body or health, for intent and gross negligence, for fraudulent concealment of a defect, within the scope of any guarantee given, and under the German Product Liability Act.

For slightly negligent breach of a material contractual obligation our liability is limited to the foreseeable damage typical of this type of contract. Material contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely.

Liability is otherwise excluded. For loss of data we are liable only to the extent the damage would have occurred even with proper and regular backups on your side.

13. Right of withdrawal for consumers

Consumers have a statutory right of withdrawal. Details are set out in our withdrawal instructions, which include the model withdrawal form. You can also declare withdrawal electronically via the withdrawal function.

14. Changes to these terms

We may amend these terms where necessary to reflect changes in the law, in case law, or in the Service, provided this does not unreasonably disadvantage you. We will notify you in text form at least 30 days before any change takes effect, together with your right to object. A change creating or increasing a payment obligation cannot be made this way (see clause 5). If you object, the contract continues on the existing terms and we may terminate it under clause 6.

15. Final provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another state, the mandatory consumer protection provisions of that state remain unaffected.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is our place of business. For all other users the statutory places of jurisdiction apply.

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Should any provision be or become invalid, the remaining provisions remain unaffected; statutory rules take the place of the invalid provision.